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Customer service
We deliver to the United Kingdom and across the European Union.
Each lamp is carefully prepared and delivered to your door within 17 days of your order.
Each lamp is protected individually: the marble and the shade travel separately in reinforced padding.
A confirmation email with a tracking number is sent to you as soon as your order ships.
For any other destination, write to us at contact@maisonkhaleb.com.
Each mains-powered lamp is supplied with the plug used in its delivery country, for example a UK plug for the United Kingdom.
Orders to the United Kingdom are shipped from outside the UK. Import VAT and duties, if any, may be charged by the carrier on delivery.
Orders are delivered to your home by our carrier partners. A signature may be requested on delivery.
When your parcel arrives, check its condition in front of the carrier. If there is visible damage, write precise reservations on the delivery slip and contact us within 48 hours.